Instead of having to slide their wrists under fixed desk-top scanners, instead customers will be able to show their Watch-based boarding pass to the new ‘Scan and Go’ devices, print their own bag tags and speed through the airport.
136 of the new scanners are being installed at check in desks across Heathrow’s Terminal 3 and 5, and will be ready for use on December 15.
Amazingly, Apple watches now account for more than five per cent of app usage (over five million customers now have it installed on their phones), rewarding BA for being one of the few travel companies to have a specially developed app on the new smartwatch as it was released.
Kevin McQuillan, British Airways’ Head of ba.com and Mobile said: “We are always striving to make our customers’ journeys easier through use of technology. When we saw the dramatic rise in the number of people using the app on their Apple watches we knew we needed to create new features in the terminal which would make the experience even better for them.”
Also announced today, early next year British Airways will also launch a long-awaited version of the app for iPads to give customers access to all the existing functionality of the mobile app and include Highlife Entertainment listings.